Gerhold Chemetals >FAQ
What is the minimum order quantity of your products?
1kg by courier
What is your payment terms?
100% T/T in advance.
What is your products sampling time and production time?
Sampling time: 7 to 10 days; Production time: within 15 days
How long is the delivery time?
Shipping time by vessel 2 to 4 weeks according to different destination port; Shipping time by air 2 to 6 days.
What we should do if your products can not run well?
Give us detailed report. Analyze the reason; If it's our problem and not possible to solve then we will give replacement.
1. We can supply all our products to any part of the world through any means of transport, including airfreight, courier, seafreight.
2. We work closely with shipping companies/air lines to ensure the shortest shipping time at the lowest available freight.
3. We provide with quotations FOB China port or CIF to customers warehouse.
4. All enquiries and quote requests about our products will be replied within 24 hours.
5. All problems faced by our customers will be taken and solved promptly.
6. For any other Question, please send your question to our service Email: firstname.lastname@example.org